Banks iQ  

Banks iQ™ Software update

 

Updating your Banks iQ (Windows) Banks iQ update utility for Windows computers

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To update your Banks iQ Man-Machine Interface, follow the instructions below.
Please note that some Banks iQs may not operate correctly without Tuner/SpeedBrake firmware
that is up to date. If necessary, update the firmware on your Banks Tuner or SpeedBrake.


The instructions below are for users on a Windows based computer. If you are using an Apple computer, please click here.  Banks iQ update utility for Apple computers




Install ActiveSync or Mobile Device Center

Skip this step

It is necessary to have Microsoft ActiveSync (Windows XP) or Windows Mobile Device Center (Windows 7 and Vista) installed on your PC. If you do not already have ActiveSync or Windows Mobile Device Center installed, follow the links below for your operating system
WIndows XP ActiveSync
Click here for WinXP
Windows Mobile Device Center 32-bit
Click here for Vista/7 32-bit
Windows Mobile Device Center 64-bit
Click here for Vista/7 64-bit

Windows Vista/7 32-bit or 64-bit — How do I know? »





Install Banks iQ Update Utility

Skip this step

The Banks iQ Update Utility is software that will be installed on your computer and will allow communication between your PC and the Banks iQ Man-Machine Interface. If you have already installed the Banks iQ Update Utility, you may skip this step.
Banks 
iQ Update Utility software
Click here for Update Utility
   


You are now ready to begin the Update process

Follow the steps below to complete the update process:

Note: After an update, certain modes may not populate until after being connected with your vehicle.
This behavior is normal.


Remove Banks iQ™ from Vehicle

Remove Banks iQ from vehicle

Next Step  
Remove Micro-SD card from Banks iQ™

Remove micro-SD card (if present)

Next Step  
Power on

Power on banks iQ

Next Step  
Select the Productivity Mode

Select "Productivity" mode

From the "Mode Select" screen, scroll to select the "Productiviy" Mode.
Next Step  
Select Desktop

Go to the Desktop

Select "Desktop" to enter the Windows Mode
Next Step  
Suspend the Banks iQ

Suspend the Banks iQ

After opening the desktop screen you need to select “Suspend” through the start screen.
Next Step  
Connect Banks iQ to your PC

Connect Banks iQ to your computer

Locate the supplied USB cable and connect the Banks iQ to a USB port on your PC.

microSoft ActiveSync or Windows Mobile Device Center should detect the connection and open a new window. If a connection is not established within about 10 seconds, unplug the USB cable from your computer, then tap the 'Start' button on the Banks iQ, select suspend, and then plug the USB cable back into the computer
Next Step  
Open Banks iQ Update Utility

Open Banks iQ update utility

Once the Banks iQ Update Utility opens, it will take a few moments to establish a connection.
Next Step  
Banks iQ Connected

Verify connection

Make sure that the Update Utility displays 'Connected' and the button on the screen is green before proceeding.

Your Banks iQ is now connected to the PC and is ready to be updated.
Next Step  
Check for Updates

Check for iQ Updates

Click on 'Check for iQ Updates' button to search for the latest updates. This will automatically search our database for the most up-to-date downloads currently available.
Next Step  
Select the latest Version

Select latest version

Select the latest version located on the left side of the screen under 'Banks iQ versions available on the server'.
Next Step  
Compare version numbers

Compare update to current version

Compare the 'Currently Installed Version' to the 'Selected Update Version'.

If the message '<Not Available>' appears beside 'Currently Installed Version', your Banks iQ has the latest version installed and does not require updating. Do not proceed from this point.
Next Step  
Check for sufficient memory

Check for sufficient memory

If updating is required, make sure there is sufficient memory space before beginning the update process. If there is not enough space, you may need to remove some files to make room.
Next Step  
Begin Update

Begin update

Click 'Update' to begin updating the Banks iQ.
Next Step  
Allow update to complete

Allow update to complete

The update will take several minutes to complete. Please be patient and do not disconnect the Banks iQ.
Next Step  
Power off and disconnect Banks iQ

Power off Banks iQ & disconnect

After the update is complete, turn the Banks iQ OFF and disconnect the USB cable.
Next Step  
Power on your Banks iQ

Power on Banks iq

Turn the Banks iQ ON and allow the system to boot up.
Note: After an update, certain modes may not populate until after being connected with your vehicle. This behavior is normal.
Next Step  
Select the Productivity Modes

Select "Productivity"

From the 'Mode Select' menu, scroll to locate and press on the 'Productivity' button.
Next Step  
System Information

Select "System Info"

Scroll to locate the 'System Info' button and press it to verify the Banks iQ version.
Next Step  
Verify Update

Verify the update

Compare this version with the one selected in the Banks iQ Update Utility. If the versions are the same the update is complete. At this point, you can reinsert your micro-SD card (if present).

If the version is different than the one you have selected, go back to the beginning of Step 3 and repeat the portions of the process starting with connecting the Banks iQ to the PC.

If problems persist and the Banks iQ is not updating to the correct version, call Banks Tech Support at (888) 839-2700.


Important note about Banks iQ Features: The Fuel Economy Mode and its associated features are available on some applications using Banks iQ version 1.5 and numerically higher versions of the Banks iQ software. These features may not be accessible, however, if the Tuner and/or SpeedBrake firmware versions are not current. To ensure that your entire system is up to date, follow the complete Banks iQ update instructions.Fuel Economy Mode features are currently available for Ford 6.0L and 6.4L and GM LMM applications. BanksNav and Compass Mode features are available for all applications.