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Banks Product Limited Warranties

Banks Power systems and Banks Brake systems are designed to conform to vehicles operated within maximum load specifications.

Gale Banks Engineering (BANKS) warrants to the original purchaser that any parts purchased from an authorized dealer shall be free from defects in material and workmanship from the date of purchase for the corresponding time period outlined below. Please read these warranty terms and conditions (the "Agreement") carefully prior to installing and/or using any BANKS Product (the "Product"). By installing and/or using the Product you agree to be bound by the following terms and conditions.

A defect is defined as a condition that would render the Product inoperable. This warranty does not cover deterioration of plating, paint, or any other coating. Due to the subjective nature of sound BANKS does not warrant for sound. BANKS liability is limited to the repair or replacement, at BANKS' option, of any warrantable Product returned prepaid with a complete service history and proof of purchase to the factory. A valid proof of purchase is defined as a legible dated bill of sale from an authorized dealer. Repaired or replaced Product will be returned to the customer freight collect. If a replacement Product is not reasonably available BANKS will have the option to either replace the Product with a substantially similar Product or refund a pro-rated amount of the original purchase price for that specific Product. Any repaired or replacement BANKS Product will conform to the warranty for the unexpired duration of the warranty period for the original, nonconforming Product. Accepted warranty units which have been replaced become the sole property of BANKS. All BANKS Products are subject to the provisions stated herein regardless of mileage.

PRODUCT RETURNED FOR WARRANTY determination must be accompanied by a Return Material Authorization (RMA) number obtained in advance from a BANKS customer service representative. BANKS Is not responsible for return freight on any delivery refused for not having an RMA number. BANKS will be the final authority on all warranty decisions.

This warranty shall not apply to any unit which has been improperly stored or installed; subjected to misapplication, improper operating conditions, used in race applications, used for off-road purposes, involved in accidents, subjected to neglect; or which has been improperly repaired or altered or otherwise mistreated or improperly maintained by the owner or his agent. This warranty is VOID for any new products purchased through auction websites. Labor costs incurred by the removal and replacement of a BANKS Product, while performing warranty work, will be the responsibility of the vehicle owner. In no case does the obligation of BANKS exceed the original purchase price of the Product as indicated on the original bill of sale. This Warranty is non-transferable and coverage applies for the BANKS Product installed on the original vehicle for the original purchaser of those Products.

THE PRECEDING LIMITED WARRANTIES ARE THE EXCLUSIVE WARRANTIES GIVEN BY BANKS FOR THE PRODUCT AND SUPERSEDE ANY PRIOR, CONTRARY OR ADDITIONAL REPRESENTATIONS, WHETHER WRITTEN OR ORAL. BANKS DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

BANKS ALSO DISCLAIMS ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO, LOSS OF USE, REVENUE OR PROFIT, COST OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT, REPAIR LABOR, TOWING EXSPENSE, RENTAL VEHICLES, HOTEL COSTS OR ANY OTHER INCONVENIENCE COSTS. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR GUARANTEES, EITHER EXPRESSED OR IMPLIED, AND SHALL NOT EXTEND TO ANY CONSUMER OR TO ANY PERSON OTHER THAN THE ORIGINAL PURCHASER RESIDING WITHIN THE BOUNDARIES OF THE CONTINENTAL U.S. OR CANADA. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

This Agreement will be governed by and construed under the laws of the State of California, without regard to conflict of laws principals. This warranty replaces all previous warranties.

*Ltd. warranty does not cover service conditions (i.e. soot buildup in shaft bushings due to out-of-tune engine, or excess heat-damage due to overly-rich fueling conditions).

    Banks Power Systems, Performance Parts & Exhaust Brake Systems
  • Ram-Air® intake system
    5-Year Ltd.
  • TwinRam® intake system (rubber components, 2-yr)
    5-Year Ltd.
  • TorqueTube® exhaust manifolds
    5-Year Ltd.
  • Dynaflow® muffler, stainless steel
    5-Year Ltd.
  • Monster® exhaust, stainless steel
    5-Year Ltd.
  • Dynaflow® muffler, aluminized steel
    3-Year Ltd.
  • Monster® exhaust, aluminized steel
    3-Year Ltd.
  • Techni-Cooler® intercooler, oil coolers
    2-Year Ltd.
  • Sidewinder® turbocharger assembly
    2-Year Ltd.
  • Brake Assembly®
    2-Year Ltd.
  • Quick-Turbo® assembly, discrete wastegate actuators
    2-Year Ltd.
  • Banks SmartLock®
    1-Year Ltd.
  • Banks Diesel Tuners
    1-Year Ltd.
  • Banks iQ® Man-Machine interface
    1-Year Ltd.
  • Banks handheld programmer
    1-Year Ltd.
  • Speed-Loader® module
    1-Year Ltd.
  • TransCommand®
    1-Year Ltd.
  • DynaFact® instrumentation (gauges)
    1-Year Ltd.
  • Git-Kit® Electronics
    1-Year Ltd.
  • Banks Billet™ torque converter
    1-Year Ltd.
  • Electrical or pneumatic components, solenoid valve & auxiliary air supplies (where applicable)
    1-Year Ltd.
  • Remanufactured electronic products
    30 day Ltd.

 

Return Policy

Gale Banks Engineering accepts AUTHORIZED returns on all new and unused merchandise.

Note that all returns are subject to a restocking fee:
20% for opened packaging
15% for un-opened packages

Include all original packaging, manuals, and ancillary materials in order to avoid being charged for any missing or damaged components.

Reimbursement eligibility for returns is as follows:
Within 30 days of invoice date: refund, less any restocking fees
After 30 days of invoice date: no returns or adjustments will be given.

Refunds will be given on parts only. Labor and/or installation costs, shipping, or any other charges are excluded. All parts must be returned in the original package, cannot be damaged or used/installed, and must be in original new condition. All returned parts must be sent freight prepaid and are subject to a restocking fee. A copy of the original invoice is required for any returns, adjustments, or warranty coverage.

 

Return Procedure

For all returns, please call 888-839-5600 for a Return Material Authorization (RMA).

When packaging your parts for return shipment, write the RMA number on the outside of the box in large, easily visible letters, and include a copy of the original invoice in the package.

We strongly recommend packing any parts with fragile components with sufficient padding. Note: we are not responsible for products being returned to GBE that are damaged mid-shipment.

Return the package(s) freight prepaid to:

Gale Banks Engineering Return Dept.
546 S. Duggan Ave.
Azusa, CA 91702-5136

 

Under Shipments / Over Shipments

Any shortages or overages must be reported to Customer Service at 888-839-5600 within 15 days from date of invoice.

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